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TRACKING PROBLEMS

When tracking your package from this page, if you receive:

  "Unable to track shipment":
   

Your package has not yet been shipped from our facility.  Login to My Account to view your order history to see the status or your order and if your order has been printed;

        OR

    A UPS tracking number is assigned to your package when we generate a shipping label, BUT these tracking numbers may not be active until after 7:00 p.m. PST when your package is scanned at the UPS facility and activated.  To view your assigned tracking number, login to My Account and click on UPS Tracking link at the top of the page.

        OR
   

Your order has not been printed.

     

Printed orders ship within 2-3 business days of your proof approval. Make sure you have approved your order to print by logging into My Account and reviewing your Order History.

Blank orders ship within 1-3 business days of your invoice date OR if your order has been drop shipped directly from our supplier, please go to UPS to track your order by cutting and pasting your Tracking Number from your My Account Order History.

       

 
 
 
Holiday 2008 UPS Delivery Schedule - Click here
 
 

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Party Invitations, Invitations


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