Transit time to your location is color coded by business days required to reach you from our location in Southern California (92610).
Transit time does not include:
weekends
holidays, or
our in-house estimated order production time of 3-5 business days.
The map is for ESTIMATED delivery times in business days by UPS Ground shipping from our location to your shipping address.
If you need your order faster than shown by the map above, we suggest you upgrade your shipping to Next Day Air, 2nd Day or 3rd Day Air, depending on your location to us in Southern California (92610).
Transit time does not include weekends/holidays. See our Holiday Schedule. Transit time is in addition to our 3-5 day order processing time.
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All orders are shipped by UPS ground from our facility in Southern California, unless otherwise noted or your order is for blank stock that we will have drop shipped directly from our supplier.
The freight charges are calculated by the weight of the number of items you order. For an additional charge, you can choose to upgrade your shipping to 1st, 2nd or 3rd day UPS Air on the freight section of the order form.
The shipping you choose is the "method of shipping" and is in addition to the 3-5 business days we require to process your order.
If you choose UPS Ground as your shipping method, please refer to the Transit Map above for more details on how long it will take the shipment to reach you from our location in Southern California (92610).
Once your package has left our office, you can track it's progress from our site using only your order/invoice number. Click here to track your UPS shipment.
Our responsibility is to make sure your package leaves our facility on time. Sorry, but once your package has left our office, it is up to the carrier service, UPS or US Postal Service, to deliver your package to you in a timely manner. |
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| Signatures for shipments: |
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We do not require a signature on our shipments, this is totally at the discretion of the UPS driver. If the driver feels it is unsafe to leave a package, they may require a signature to release the shipment. If you are aware that your driver requires a signature, you may want to have your package delivered to a business address. We cannot make any special delivery requests such as "leave it at the door". |
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| International Shipments: |
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Sorry, but at this time we only ship within the USA and APOs. We do not ship to PO Boxes, so please use a street address for correct delivery. |
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| Incorrect Shipping Address: |
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Please be sure you submit a complete shipping address. Please include any business name your order will be shipping to, suite numbers, apartment numbers and zip codes. If your package cannot be delivered to the address as it appears on your submitted order, UPS cannot deliver your package on time and a $10.00 charge will apply to correct the address with UPS and for UPS to forward your package to the corrected address. |
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| Lost or Damaged Shipments: |
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We do not guarantee the timeliness or the performance of any shipping service. We have no control over your package once it has left our facility. If your package has been lost or misrouted, we will work with UPS to track your package.
In the unlikely event that your package does not arrive within the amount of time shown on the UPS Transit Map, you can check the status of your package from our site using only your order/invoice number. Click here to track your UPS shipment.
You can also call UPS at 1-800-PICKUPS if you have any questions or if "EXCEPTION" appeared on the tracking screen.
In the event your package has been declared lost by UPS, we will file a claim with UPS to recover the costs and will then reprint your order. No order can be reprinted until it has been declared lost by UPS unless a new order is placed and paid for in full. Once UPS has issued a refund check, we will credit you for the duplicate order. |
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